Privacy Policy

How Aptifirm and The App Build handle your data

1. Who We Are

This Privacy Policy applies to Aptifirm and the products we operate, including The App Build, Chartledge.com, and GroupChatly.com (collectively, “we,” “us,” or “our”). This page explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly, such as:

  • Account details (name, username, email address)
  • Course or training registrations and support requests
  • Questions you submit and messages you send us

We may also collect limited technical data, for example:

  • IP address and browser type
  • Pages viewed and basic usage analytics
  • Device type and approximate region

3. How We Use Your Information

We use your information to:

  • Provide and improve our websites, apps, and training programs
  • Respond to questions, support requests, and feedback
  • Manage course access, billing, and communications related to your account
  • Maintain security, prevent abuse, and monitor basic service health

We do not sell your personal information to third parties.

4. Cookies and Analytics

We may use cookies or similar technologies to remember your preferences and to understand how visitors use our site. Analytics tools help us see which pages are useful, how users navigate, and where we should improve the experience.

You can usually control cookies through your browser settings. Disabling certain cookies may affect how some features work.

5. Data Retention

We keep your information only as long as it is needed for the purposes described in this policy, or as required by law. If you close an account or stop using our services, we may retain limited records for security, backup, or legal reasons.

6. Sharing with Third Parties

We may share data with trusted providers who help us run our services (for example, hosting, email delivery, or payment processing). These providers are required to handle your data securely and only for the tasks we ask them to perform.

We may also share information if required by law, to protect our rights, or to respond to a valid legal request.

7. Your Choices and Rights

You can contact us to:

  • Update or correct your account information
  • Request deletion of certain data we hold about you (subject to legal obligations)
  • Ask questions about how your information is used

8. Children’s Privacy

Our services are designed for adults and older students. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can review and remove it where appropriate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date below. Continued use of our services after changes are posted means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: admin@chartledge.com

Last updated: November 2025